When you purchase goods from any retailer, in law you have several rights. These include but are not limited to a full refund, repair/replacement or compensation if the good are faulty or sold via misinformation. You also have the right to cancel any order within 14 days without reason. In this case the cost of shipping the item back is the customer's responsibility.
In addition to these rights we are also offer to exchange any item for another item/credit note within 30 days of the item being delivered. We require the item back and in good condition before we can ship the new selection. Cost of the return shipping is the customer's responsibility.